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Job Description:

Parsons is looking for an amazingly talented Process Specialist to join our team! In this role you will get to ensure the creation, maintenance, and optimization of high-quality process documentation across the organization.

This role is essential in improving operational efficiency, supporting compliance, and ensuring that process documentation is clear, accurate, and up-to-date. If you are a detail-oriented professional with strong documentation skills and a passion for process improvement, we encourage you to apply for this critical position.

What You'll Be Doing;

• Create and maintain comprehensive process documentation for all operational procedures, workflows, and systems.
• Ensure that process documentation is clear, concise, and accurate, following standardized formats and best practices.
• Update existing documentation to reflect process changes or improvements, ensuring the most current and relevant information is always available.
• Develop and implement standardized templates for process documentation to ensure consistency across the organization.
• Work closely with department heads to gather information and ensure that documentation accurately reflects all processes and workflows.
• Identify opportunities for process improvement and make recommendations to streamline workflows and enhance efficiency.
• Maintain a well-organized system for storing, accessing, and tracking process documentation.
• Ensure compliance with industry standards and regulatory requirements by maintaining up-to-date records.
• Support audits by providing timely access to relevant process documentation and ensuring it meets compliance standards.
• Collaborate with cross-functional teams to ensure that process documentation meets the needs of all stakeholders.
• Communicate clearly and effectively with departments to ensure they are informed of any updates or changes to process documentation.
• Provide support and training to staff on how to properly use and adhere to process documentation.
• Conduct regular reviews of process documentation to ensure accuracy and alignment with organizational goals.
• Monitor and evaluate process effectiveness and identify areas for improvement.
• Recommend enhancements or changes to documentation practices based on feedback and performance metrics.
• Oversee and maintain the Document Management System (DMS) for all process-related documentation.
• Ensure proper version control and access management to protect sensitive information and prevent unauthorized access.
• Track and report on the status of documentation projects, ensuring that all deadlines are met.
• Provide regular updates to management regarding the status and quality of process documentation.
• Use data and metrics to improve the efficiency and effectiveness of the documentation process.
• Create detailed process maps and workflows to document and visualize processes for better understanding and optimization.
• Use tools such as flowcharts, diagrams, and visual aids to represent processes in a clear and accessible manner.

What Required Skills You'll Bring;

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Minimum of 3 years of experience in a process management, documentation, or operational support role.
• Proven experience in creating, maintaining, and optimizing process documentation.
• Experience with document management systems (DMS) and process mapping tools (e.g., Visio, Lucidchart).
• Strong attention to detail and ability to produce high-quality, accurate documentation.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and documentation software.
• Excellent organizational skills with the ability to manage multiple projects and meet deadlines.
• Strong written and verbal communication skills, with the ability to translate complex processes into clear and understandable documentation.
• Familiarity with process mapping and process improvement methodologies (e.g., Lean, Six Sigma).
• Knowledge of document control procedures and best practices for versioning and access management.
• Certifications in process management, quality assurance, or related areas (e.g., Six Sigma, Lean).
• Experience in implementing and managing document management systems or electronic document control systems.
• Experience in process mapping and workflow optimization.
• Familiarity with compliance regulations and standards related to documentation in your industry (e.g., ISO, FDA).
• Knowledge of digital documentation tools, project management tools, and collaborative platforms (e.g., Confluence, SharePoint).

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

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