Program Quality Lead
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Job Description:
Parsons is looking for an amazingly talented Program Quality Lead to join our team! In this role you will get to oversee the quality assurance processes in airport-related programs, ensuring compliance with regulatory standards, and driving continuous improvement across all phases of the program lifecycle.
What You'll Be Doing:
- Program Quality Management: Oversee the development, implementation, and maintenance of quality management plans for airport-related programs, ensuring that airport systems, infrastructure, and services meet all regulatory and quality standards.
- Leadership and Collaboration: Lead and manage cross-functional teams involved in airport programs, including construction, engineering, and operations teams, ensuring alignment with quality objectives. Collaborate with internal teams and external contractors, vendors, and regulatory bodies.
- Quality Assurance & Control: Monitor and ensure adherence to quality standards throughout the design, construction, and operational phases of airport programs. Implement quality control systems to ensure deliverables meet safety, operational, and client expectations.
- Compliance and Regulatory Standards: Ensure all airport-related projects comply with local, national, and international aviation regulations (e.g., FAA, ICAO, TSA), as well as industry best practices and standards.
- Risk Management: Identify, evaluate, and mitigate quality risks associated with airport infrastructure, systems, and services, ensuring that operational impacts are minimized.
- Continuous Improvement: Foster a culture of continuous improvement within the program teams, identifying inefficiencies and implementing corrective actions to enhance quality and reduce operational costs.
- Stakeholder Communication: Serve as the primary point of contact for quality-related matters, working with airport authorities, senior management, contractors, and clients to address quality concerns and provide status updates on program quality metrics.
- Audits and Inspections: Conduct regular audits and inspections of airport-related projects to assess compliance with quality standards and identify any areas for improvement. Ensure audits are conducted in line with airport safety and regulatory requirements.
- Performance Monitoring: Define and track quality metrics specific to airport operations and projects, including construction quality, terminal operations, and safety performance.
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What Required Skills You'll Bring:
- Education: Bachelor's degree in Civil Engineering, Airport Management, Quality Management, or related field. A Master’s degree or equivalent experience is a plus.
- Experience: At least 8 years of experience in program management, quality assurance, or a related field within the airport or aviation industry, with a focus on large-scale airport projects, infrastructure, or operational systems.
- Technical Skills: Deep understanding of quality management frameworks and methodologies, including Six Sigma, Lean, ISO, and relevant aviation regulations.
- Leadership: Proven leadership and team management skills, with experience leading cross-functional teams across complex airport-related programs.
- Communication Skills: Strong verbal and written communication skills with the ability to interact effectively with senior stakeholders, contractors, vendors, and regulatory authorities in the airport industry.
- Problem-Solving: Strong analytical skills, with a demonstrated ability to identify quality-related issues and implement corrective actions in complex airport environments.
- Tools & Technologies: Proficiency in quality management systems (QMS), project management tools (e.g., MS Project, Primavera, etc.), and safety compliance tools specific to airport operations.
- Certifications: Six Sigma, Lean, or other quality certifications. Certified Airport Planner (CAP) or other aviation-related certifications preferred.
- Experience with Airport Infrastructure: Specific experience working on large-scale airport projects, including terminal construction, runway expansion, baggage handling systems, or IT systems.
- Familiarity with project management methodologies (Agile, Waterfall) used in airport programs.
- Experience with government regulations and oversight in the aviation industry, including FAA or TSA requirements.
We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!
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COMPETITIVE BENEFIT OFFERINGS
Financial Wellness
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.
Work Life Harmony
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.
Career Development
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.
Veteran Support
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.
Mind & Body
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.
Health
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.
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