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Job Description:

Parsons is seeking a talented Program Document Controls Manager to join our growing team! In this role you will lead document control and records management for a multi‑billion‑dollar infrastructure capital program.

As part of the Owner’s Agent Program and Construction Management Team, you will oversee the development, implementation, and continuous improvement of document control processes that support the successful delivery of this complex, multi‑year program.

In this anticipated role, Parsons will provide Owner Agent Construction Management Services including Program Management, Construction Management, Risk Management, Scheduling, Cost Estimating, Progress Reporting, Construction Quality Assurance, Safety, and other supporting services. The Program Document Controls Manager will be a key member of the leadership team ensuring that all program documentation is accurate, secure, traceable, and readily accessible to all stakeholders.

What You’ll Be Doing:

• Lead Program-Level Document Controls

  • Direct and manage all document control and records management activities for the capital program across multiple projects, contracts, and stakeholders (owner, PM/CM, designers, contractors, and third parties).
  • Establish and maintain standardized document control procedures, workflows, and naming conventions for program-wide use, covering both electronic and physical records.

• Owner’s-Agent Support for a Multi-Billion Dollar Program

  • Work closely with the owner, program management, construction management, and other functional leads to ensure document controls supports decision-making, reporting, claims/issue resolution, and regulatory/compliance requirements.
  • Ensure all contractual, design, construction, and operations handover documentation is properly managed, complete, and auditable throughout the program lifecycle.

• PMIS & Collaboration Platform Management

  • Lead configuration, governance, and day‑to‑day oversight of electronic Program Management Information Systems (PMIS) such as Kahua and/or Procore, including workflows for submittals, RFIs, design reviews, change orders, correspondence, and reports.
  • Oversee the organization, permissions, and governance of Microsoft SharePoint and other collaboration repositories used by the program.
  • Coordinate with IT and PMIS vendors to implement enhancements, troubleshoot issues, and optimize system performance and usability.

• Team Leadership & Staff Development

  • Build, lead, and mentor a team of document control professionals (document controllers, records specialists, and coordinators) across the program.
  • Assign responsibilities, monitor performance, and provide training and coaching to ensure consistent application of standards, high quality, and timely processing of documentation.
  • Foster a culture of service, accountability, and continuous improvement within the document controls team.

• Process, Compliance & Quality Assurance

  • Develop, implement, and monitor document control procedures aligned with contractual requirements, owner standards, industry best practices, and applicable laws and regulations.
  • Ensure compliance with records retention policies, information security requirements, and audit standards for all program documentation.
  • Perform regular audits and quality checks on document metadata, workflows, and storage structures; develop and implement corrective actions as needed.

• Interface with Program Controls & Reporting

  • Collaborate with cost, schedule, risk, and reporting teams to ensure that document control processes support accurate and timely program reporting and analytics.
  • Support the generation of dashboards, logs, and status reports (e.g., submittal logs, RFI logs, design review status) from PMIS and SharePoint for internal and client reporting.

• Stakeholder Training & Change Management

  • Develop and deliver training to owner staff, contractors, consultants, and internal teams on document control procedures, PMIS usage (Kahua/Procore), and SharePoint best practices.
  • Lead change management efforts related to new or updated document control tools and processes, including communication, training, and feedback loops.

• Planning, Budgeting & Strategic Input

  • Develop and manage the document controls budget for the program, including staffing, licensing, and system costs, and ensure adherence to approved budgets.
  • Provide input to proposals, implementation plans, and program execution strategies from a document control and records management perspective.
  • Support claims avoidance and dispute resolution by ensuring robust document traceability and historical records.

What Required Skills You’ll Bring:

• Bachelor’s Degree in Business Administration, Construction Management, Engineering, Information Management, or a related field.
• 15+ years of progressive experience in document control and records management, with substantial experience on large capital programs or major infrastructure/construction projects.
• Minimum of 5 years in a supervisory/managerial role leading document control teams on complex, multi‑stakeholder projects or programs.
• Strong hands‑on experience configuring and managing electronic Program Management Information Systems (PMIS), preferably including Kahua, Procore, or similar platforms.
• Demonstrated experience using and administering Microsoft SharePoint for document and records management (site structures, permissions, libraries, workflows).
• In‑depth knowledge of document control work processes for design and construction (submittals, RFIs, design packages, change documents, correspondence, as‑built records, O&M manuals). Understanding of legal/contractual obligations related to document management, records retention, and claims support in the context of public infrastructure programs.
• Proven ability to lead and develop a document controls team, including hiring, training, performance management, and workload planning.
• Demonstrated capability to design, implement, and enforce consistent document control processes and standards in a multi‑project, multi‑organization environment.
• Strong organizational, problem‑solving, and decision‑making skills with the ability to prioritize and manage multiple deadlines under program‑level pressures.

Security Clearance Requirement:

None

This position is part of our Critical Infrastructure team.

For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see what's next!

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.