Manager / Subject Matter Expert (Technology & Systems Support Lead)

We harness the power of innovation so that you can change the world and help our customers solve their most complex challenges

Makkah
Office
R173252
Engineering
Additional posting locations:
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In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons.  Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Manager / Subject Matter Expert (Technology & Systems Support Lead) to join our team! The Technology & Systems Support Lead will play a critical role in overseeing and managing technology systems, ensuring seamless integration, and providing expert-level support for the Jeddah Central Development Project. This position requires a combination of technical expertise, leadership skills, and a deep understanding of project-specific technology needs. The ideal candidate will act as a Subject Matter Expert (SME) in technology and systems, driving innovation and ensuring operational excellence.


What You’ll Be Doing:

  • Oversee the implementation, maintenance, and optimization of technology systems and infrastructure for the project.
  • Evaluate and recommend technology solutions to meet project requirements and enhance operational efficiency.
  • Ensure the integration of cutting-edge technologies, including IoT, AI, and smart city solutions, into the project framework.
  • Collaborate with vendors and contractors to ensure timely delivery and installation of technology systems.
  • Provide expert-level support for all technology systems, ensuring minimal downtime and maximum reliability.
  • Develop and implement system monitoring tools and processes to proactively identify and resolve issues.
  • Lead the troubleshooting and resolution of complex technical problems, coordinating with internal teams and external partners as needed.
  • Act as the primary point of contact for technology-related matters, liaising with project stakeholders, contractors, and government entities.
  • Lead a team of IT professionals, providing guidance, mentorship, and performance management.
  • Collaborate with cross-functional teams to align technology strategies with project goals and timelines.
  • Develop and execute a comprehensive technology roadmap for the project, ensuring alignment with the overall vision of the Jeddah Central Development Project.
  • Stay updated on emerging technologies and industry trends, incorporating innovative solutions into the project as appropriate.
  • Manage the technology budget, ensuring cost-effective solutions without compromising quality.
  • Ensure all technology systems comply with local regulations, international standards, and project-specific requirements.
  • Implement robust cybersecurity measures to protect sensitive data and systems from potential threats.
  • Conduct regular audits and assessments to ensure the integrity and security of all technology systems.

What Required Skills You’ll Bring:

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (Master’s degree preferred).
  • Minimum of 15 years of experience in technology management, systems support, or a related role.
  • Proven track record of managing large-scale technology implementations, preferably in urban development or infrastructure projects.
  • Experience in smart city technologies, IoT, and AI integration is highly desirable.
  • Strong technical expertise in IT systems, infrastructure, and emerging technologies.
  • Excellent problem-solving and analytical skills.
  • Leadership and team management capabilities.
  • Effective communication and stakeholder management skills.
  • Proficiency in project management tools and methodologies.

Certifications (Preferred):

  • ITIL (Information Technology Infrastructure Library) Certification.
  • PMP (Project Management Professional) Certification.
  • Relevant cybersecurity certifications (e.g., CISSP, CISM).

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.

COMPETITIVE BENEFIT OFFERINGS

Financial Wellness

We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.

Work Life Harmony

Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.

Career Development

We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.

Veteran Support

We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.

Mind & Body

At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.

Health

Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.

Want to learn more about the benefits eligible for the Parsons’ location you are interested in? Click below to find out more!
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