In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Deputy Support Manager to join our team! In this role you will get to assist the Station Manager in the managing of the inspection station and supervision of lane staff.

What You'll Be Doing:

• Assists Station Manager in meeting station safety, budget, & inspection goals.

• Ensures a safe and productive work environment for all employees.

• Responsible for all customer service goals and objectives.

• Returns customer phone calls made to the 888-NJMOTOR number as requested by the Customer Service Department.

• Investigates customer inquiries, comments or compliments as necessary.

• Under the direction of the Station Manager, evaluates all lane technicians relative to good customer service.

• Meets and explains the emissions and safety inspection results to the motorist should they understand or require further explanation.

• Ensures all lane technicians process proper paperwork for inspection. I.e. Emissions Repair Forms, repair receipts, etc.

• Completes and submits all accident reports per current SOP.

• Assists Station Manager in payroll and time keeping.

• Issues waivers to qualifying vehicles in compliance with.

• As directed by Station Manager will participate in interviewing and hiring of new employees.

• Assists in monitoring, evaluating, and documenting employee performance.

• As directed by Station Manager will conduct disciplinary investigations and determine and issue the appropriate action.

• Provides positive employee morale and ensures good public relations between company and customers.

• May be required to work at other locations in the absence of the Station or Deputy Station Manager.

• Other duties and tasks as assigned.

What Required Skills You'll Bring:

• High School Diploma or equivalent.
• Must possess a valid driver’s license.
• Ability to drive vehicles with a manual transmission.
• Must complete Parsons’ training requirements.

What Desired Skills You'll Bring:

• Associate or bachelors degree with advanced training desirable.
• Two years management/ supervisory experience in an automotive field desirable.
• Automotive and instrumentation aptitude desirable.

Security Clearance Requirement:

None

This position is part of our Critical Infrastructure team.

For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see what's next!

Salary Range: $54,600.00 - $95,600.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.