Training Manager Traffic Management Center
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Job Description:
Parsons is looking for an amazingly talented Training Manager to join our team! In this role you will get to train others on operational excellence!
Under the direction of the Project Manager, the Training Manager will develop a Training Plan for TMC operators that could include three levels – entry, Level 1 and Level 2. The Training Manager must be able to provide group TMC operator training in a classroom setting and one-on-one TMC operator training. The TMC operates 24 hours a day, 7 days a week. The Training Manager must administer a certification exam and ensure all TMC operators maintain refresher training. The Training Manager will conduct regular TMC operator audits for compliance. The TMC Training Manager will evaluate all current employees on a regular basis and provide routine refresher training to TMC operators. The Training Manager will visit each TMC throughout the state on a regular basis to assess TMC operator skills. The Training Manager will be a backup to the TMC Operations Manager and serve as a secondary point of contact with the client and staff for all site activities related to the project.
Location: Based in Chattanooga, TN with statewide travel
Hours: Overnight and weekend staff/coverage
Other: Could include operating as an operator during staffing shortages
EDUCATION/EXPERIENCE:
- Bachelor’s Degree or equivalent experience in Public Safety, Criminal Justice, Business Management, Operations, or comparable emergency management or transportation experience.
- Typically 5+ years in the field or related area
- Minimum 2 years’ experience in a supervisory or training role including, but not limited to, supervising employees, training employees making schedules, managing budgets, and daily operations.
- Driver’s license with excellent driving record.
- A background check is required - candidates with felony convictions are not eligible
SKILLS/COMPETENCIES:
- Computer proficiency: Microsoft Office (Word, Excel PowerPoint, Outlook)
- Strong speaking and verbal communication skills.
- Demonstrated management, training leadership experience
Security Clearance Requirement:
NoneThis position is part of our Critical Infrastructure team.For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see what's next!Salary Range: $30.58 - $53.51We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.
COMPETITIVE BENEFIT OFFERINGS
Financial Wellness
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.
Work Life Harmony
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.
Career Development
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.
Veteran Support
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.
Mind & Body
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.
Health
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.

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