Ticketing Expert (Rail)

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Abu Dhabi
Office
R174175
Engineering
Additional posting locations:
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At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.

 

Job Description:

Parsons is seeking an experienced Ticketing Expert to join team for a major rail project in the UAE. The successful candidate will provide technical leadership, design review, and independent assurance for all aspects of Automated Fare Collection (AFC) and ticketing systems, ensuring compliance with project specifications, operational requirements, and international standards.

The role focuses on design review, system integration oversight, contractor monitoring, and operational readiness, ensuring the ticketing systems are secure, reliable, user-friendly, and fully integrated with other rail systems such as the OCC, signaling, and rolling stock.

What You'll Be Doing:

  • Provide technical expertise and independent assurance for AFC and ticketing systems, including fare collection devices, smart cards, mobile ticketing, contactless payments, and back-office systems.

  • Review and approve contractor design submissions, specifications, system architecture, and operational workflows to ensure compliance with project and operational requirements.

  • Ensure ticketing system designs and implementation meet project, safety, regulatory, and operational requirements, and align with international standards.

  • Evaluate contractor implementation, testing, and commissioning plans, ensuring reliability, security, and performance of the ticketing systems.

  • Assess integration with OCC, signaling, telecommunication, revenue management, and operational systems.

  • Participate in design review workshops, coordination meetings, and interface management sessions as the AFC and ticketing SME.

  • Provide recommendations for risk mitigation, operational efficiency, and performance optimization for AFC systems.

  • Support handover, operational readiness, and certification processes for ticketing systems.

  • Prepare technical reports, dashboards, and recommendations for senior management and the Client regarding system compliance and performance.

  • Mentor PMC team members on AFC and ticketing system design, integration, and best practices.

What Required Skills You'll Bring:

  • Bachelor’s Degree in Engineering, Information Systems, Computer Science, or related discipline.

  • Minimum 15 years of professional experience in railway AFC, ticketing systems.

  • Proven expertise in automated fare collection, smart ticketing, contactless payments, and back-office revenue management systems.

  • Strong knowledge of systems integration, cybersecurity, operational performance, and reliability standards for rail ticketing.

  • Familiarity with international rail AFC standards

  • Experience coordinating interfaces between AFC, OCC, signaling, telecom, and rolling stock systems.

  • Excellent analytical, problem-solving, and communication skills.

  • Proficiency in design and review tools such as AutoCAD, system modeling, or specialized AFC software.

  • Previous experience on UAE or GCC rail projects is highly desirable.

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.

COMPETITIVE BENEFIT OFFERINGS

Financial Wellness

We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.

Work Life Harmony

Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.

Career Development

We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.

Veteran Support

We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.

Mind & Body

At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.

Health

Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.

Want to learn more about the benefits eligible for the Parsons’ location you are interested in? Click below to find out more!
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