Senior Manager- Transport & Logistics (Project: Facilities Managing Agent)
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Job Description:
Are you a dynamic leader with expertise in transport operations and logistics? We are seeking a Senior Manager – Transport & Logistics to oversee and manage the day-to-day transport operations for a high-profile Facilities Operations Managing Agent Project in Riyadh. This role involves close collaboration with the client’s executive transport team, directors from other functional areas, third-party service providers, and key operational partners to ensure seamless coordination and delivery of transport services.
As the Senior Manager – Transport & Logistics, you will lead the Transport Operations Control Centre, ensuring the effective execution of the Integrated Transport Operations Plan, adherence to KPIs, and smooth communication between stakeholders. This hands-on role requires strong organizational, problem-solving, and leadership skills to manage real-time challenges in a fast-paced, operational environment.
What You'll Be Doing:
Monitor the performance of the Integrated Transport Operations Plan, ensuring the achievement of transport KPIs.
Foster a positive communication culture with service delivery partners and operational interfaces, promoting feedback and continuous improvement.
Oversee service providers to ensure all contractual and operational requirements are met, driving incremental improvements over time.
Review service provider and transport operations reports, coordinating the implementation of actions based on report outputs.
Manage operational and reputational risks related to transport, convening service reviews and debriefs as needed. Oversee updates to policies and SOPs.
Provide hands-on support during non-standard situations (e.g., peak periods, contingency states) requiring an "all hands" approach.
Assist in the Testing and Readiness Phase, including responsibility for the asset handover of transport assets.
Monitor, report, and follow up on related FM issues through the CAFM system.
Support data and system integration activities related to transport and smart city interfaces.
Provide project management support for approved change initiatives.
Monitor operational performance indicators against the budget, identify variances, and assist in implementing control measures as required.
What Required Skills You'll Bring:
Bachelor’s degree, ideally in a science-based discipline.
Minimum of 10 years of experience in mobility/transportation planning and operations with a minimum of 5 years in a leadership role.
Proven ability to communicate effectively at senior managerial and operational team levels.
Strong collaboration and coordination skills across business functions.
Experience in real-time transport operations and Control Centre.
Familiarity with multi-modal transportation environments.
Experience working in a multi-cultural organization; experience in the MENA region is desirable.
Proven ability to work with government partners and in multi-stakeholder environments.
Experience in program planning and management.
What Desired Skills You'll Bring:
Experience in public realm or park environments.
Familiarity with sustainability analytics platforms and data visualization tools.
Strong project management and contract oversight capabilities.
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