Senior Auditor – Vehicle Inspection Compliance
We harness the power of innovation so that you can change the world and help our customers solve their most complex challenges

Job Description:
Are you passionate about ensuring vehicle safety and emissions compliance? Do you have a strong background in regulations, law enforcement, on-road enforcement, or quality control? If so, we are looking for you to join our team as a Senior Enforcement Auditor in our Smart Vehicle Solutions Contact Centre.
In this role, you will conduct and oversee inspections of vehicles for emissions, and safety compliance, ensuring adherence to regulatory standards.
Key Responsibilities:
- Review audits of safety and emissions inspection data to ensure compliance.
- Review escalation reports prepared by Enforcement DriveON Auditors and provide recommendations and feedback.
- Analyze documentation and reports to identify compliance gaps and areas for improvement.
- Provide guidance and support to Vehicle Inspection Centers and Technicians.
- Handle program inquiries via phone calls, emails, chats, and video calls.
- Ensure quality and compliance in scheduled audits and provide feedback to improve processes.
- Assist in developing standard operating procedures (SOPs) and user guides.
- Perform quality testing on new or updated technology and tools.
- Address complex issues and liaise with internal departments to resolve concerns.
- Monitor performance indicators and ensure response time targets are met.
- Participate in special projects and other duties as assigned.
Qualifications:
- Background in compliance, regulations, law enforcement is required.
- 7+ years of practical experience in an automotive service or advisory role.
- Strong knowledge of vehicle diagnostics, repairs, and heavy-duty vehicle operations.
- Excellent communication skills (written and verbal) with a professional telephone manner.
- Proficient in MS Office Suite (Word, Excel, PowerPoint).
- Strong problem-solving, decision-making, and negotiation skills.
- Ability to handle challenging situations with composure and empathy.
- Strong analytical and mechanical/technical aptitude is an asset.
- Ability to multitask and adapt quickly to new information and procedures.
- Flexible to work a 40-hour week, including shifts from Monday to Friday (8:00 AM to 6:00 PM);
- Willingness to work on Canadian holidays and remotely as needed.
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.
COMPETITIVE BENEFIT OFFERINGS
Financial Wellness
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.
Work Life Harmony
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.
Career Development
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.
Veteran Support
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.
Mind & Body
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.
Health
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.

Talent Community Heading here
Join our Talent Community and imagine next with us!