Human Factors Specialist – Rail & Transit Systems
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Job Description:
Parsons is seeking a Human Factors Specialist to support rail and transit projects across Canada and the United States. This role applies human factors engineering and human-system integration principles to the design, operation, and maintenance of complex transportation systems.
Purpose of the Position
The purpose of this role is to ensure that rail and transit systems are designed with the needs, capabilities, and limitations of operators, maintainers, controllers, passengers, and other users in mind. This position helps improve safety, operability, maintainability, usability, and overall system performance by integrating human factors considerations throughout the project lifecycle.
What You’ll Do
- Apply human factors principles to rail and transit systems design, operations, and maintenance
- Support system engineering activities including operational concepts, requirements development, interface definition, and design reviews
- Conduct task analyses and evaluate workflows, operator activities, maintenance tasks, and user interactions with equipment, procedures, and environments
- Assess human-machine interfaces, control rooms, operator workstations, maintenance access, signage, and passenger-facing systems
- Identify human performance risks and provide recommendations to improve usability, reduce human error, and support safe and efficient operations
- Contribute to safety, operability, and maintainability assessments across normal, degraded, and emergency conditions
- Participate in verification, validation, testing, field reviews, and stakeholder workshops
- Prepare technical reports, design comments, assessments, and client-facing presentations
Required Qualifications
- Bachelor’s degree in Human Factors, Ergonomics, Psychology, Engineering, Systems Engineering, or related discipline from an accredited institution
- 4+ years of related professional experience
- Experience applying human factors methods in complex technical or operational environments
- Strong analytical, organizational, and communication skills
- Ability to work independently with limited supervision and collaboratively in multidisciplinary teams
Preferred Qualifications
- Experience in rail, transit, transportation, or other safety-critical systems
- Familiarity with systems engineering processes and lifecycle delivery
- Experience with task analysis, usability assessment, operational evaluation, or maintainability review
This job posting is for a current addition or replacement opportunity within Parsons.
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as health, vision, dental, employer paid provincial care premiums, Defined Contribution Pension Plan (DCPP), Tax-Free Savings Account (TFSA), Registered Retirement Savings Plan (RRSP), life insurance, paid time off, sick leave, all province observed holidays off, and gym membership discounts to fit your busy lifestyle!Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Parsons equally employs representation at all job levels for indigenous peoples, women, individuals with disabilities, and visible minorities.We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!
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COMPETITIVE BENEFIT OFFERINGS
Financial Wellness
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.
Work Life Harmony
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.
Career Development
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.
Veteran Support
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.
Mind & Body
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.
Health
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.

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