Field Support Engineer
We harness the power of innovation so that you can change the world and help our customers solve their most complex challenges

Job Description:
Do you enjoy taking on unique problem sets which require creative solutions, all in a high-consequence environment? We work smarter by seeking out fresh approaches to every facet of business, from everyday operations to high-level decisions.
Parsons is a proud innovator of Cyber solutions that enhance security in mission critical environments. We have developed a reputation for unmatched speed and scalability while supporting more than 50 deployed operational products worldwide. We are currently partnered with the Department of Defense to develop, deliver, and sustain mission-focused network analytics capabilities. This unique solution enables deeper and more accurate insight of network data while having the capability to be delivered as a full stack or modularized set of products. The greatest technical solutions go only so far without great personnel to implement and support them. That’s why we employ some of the brightest, most creative minds in the world—because we believe our people are the true value in our cyber and intelligence solutions.
As a Field Service Engineer, your role will be essential to the operations, maintenance, and delivery of our proprietary suite of analytic tools. Come join our team and support technically diverse systems that are constantly evolving as the technology landscape changes. Build upon your current experience while making an impact on a vital mission!
This is a hybrid position with an average of 3 days/week on Government site.
What Required Skills You'll Bring:
Bachelor’s Degree from an accredited college or university in Computer Science, Computer Engineering, Network Engineering, Computer Security, Information Technology or related discipline and 8+ years of relevant professional experience. Will consider work experience in lieu of a degree.
U.S. Citizen with active TS/SCI security clearance
Excellent customer service skills, writing ability and work ethic
Ability to work under pressure
Ability to work in a team environment
Public speaking ability
Continuous learning as expected in the cybersecurity industry
Learn to become an expert on the installation, configuration and operation of Parsons developed software tools
Train customers on the use of Parsons developed software tools
Strong technical and problem-solving skills
DoD 8570/8140 IAT Level II Certification
Experience with Network Analysis:
Open-source tools like wireshark, tcpdump, nmap
Network fundamentals, protocols analysis, OSI model, TCP/IP stack
Passive network mapping with tools like Visio or draw.io
Network monitoring with SIEM solutions
Experience with IT Administration:
Linux OS patching and maintenance on a closed network (Rocky, RHEL, Centos, Ubuntu, Kali)
Scripting with bash, python, or ansible
Contributing to technical documentation
Enforcing IT equipment usage policy
Hardware server, storage solution, workstation, and laptop setup and maintenance
What Desired Skills You'll Bring:
Experience with VM and Cloud Computing Administration:
Virtual Machine administration (VMWare ESXI / VSphere, Virtual Box, KVM)
Cloud computing (Openstack, Salt)
Kubernetes and Docker administration
Shared storage solution administration (Dell Unity, VSphere VSAN)
Experience with Network Device Administration:
Switch with VLAN configuration
Router with routing protocols (RIP, BGP, OSPF)
Hardware firewall solutions
Experience with Cyber Security:
DISA Security Technical Implementation Guides (STIG) scan and remediation lock down implementation
Computer security certification scans
Firewall configuration
Access Control Lists and IP Table configuration
Minimum Clearance Required to Start:
Top Secret SCIThis position is part of our Federal Solutions team.The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.Salary Range: $100,900.00 - $176,600.00We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled.Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.
COMPETITIVE BENEFIT OFFERINGS
Financial Wellness
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.
Work Life Harmony
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.
Career Development
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.
Veteran Support
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.
Mind & Body
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.
Health
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.

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