In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons.  Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Configuration and Services Manager to join our team!

What You'll Be Doing:

• Establish hardware and software baselines for mobile, desktop, and server based products
• Create and Maintain product and project documentation across multiple functional teams
• Plan, implement, and manage processes and procedures for customer servicing and internal system deployments
• Conduct analysis of service requirements for hardware and software and make recommendations to improve internal processes
• Develop and maintain training platform for customer and internal access
• Integrates with engineering team to support system changes and upgrades for API/SDK versioning, software change lists, and customer documentation
• Direct service and maintenance efforts by coordinating with warranty and Quality Control teams, tracking customer requirements, and warranty & maintenance schedules

What Required Skills You'll Bring:

• Advanced written and oral communications skills
• Proficient in Microsoft Office applications
• Advanced time management and organizational skills
• Advanced technical and operational proficiency in Configuration and Service Management
• Proficient in product and process technical documentation

What Desired Skills You'll Bring:

• Bachelor's Degree in Computer Science, Computer Engineering or a related technical field
• Master's Degree preferred
• 8+ years of related professional experience

Minimum Clearance Required to Start:

Not Applicable/None

This position is part of our Federal Solutions team.

Our Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.

Salary Range: 

$104,200.00 - $182,400.00

Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!