Job Description:

Parsons is working with leading public service organizations to orchestrate large scale O&M transformation for roads and drainage activities to drive Service Delivery Excellence, Operational Efficiencies, Capability Building, Change Management, and Outsource Maximization.

Parsons is looking for an amazingly talented Technical Manager Roads (O&M ) to join our team! In this role you will manage large Infrastructure Operations and Maintenance portfolio on behalf of the client. The Operation and Maintenance (O&M) Technical Manager for Roads will be accountable and responsible for planning, organizing, and directing all activities and staff related to the respective client road network. 

What You'll Be Doing:

• Supervise the employment and management of a full time Roads Operations and Maintenance (O&M) Contract Performance Area support personnel to deliver the Scope of Services

• Review the existing Roads O&M processes and procedures to determine their ability to provide services which meet the needs of Network users.

• Provide support to Management in the administration of the Works Contracts to ensure the full Corridor Management services are being provided.

• Review the existing Incident Response Plans, Diversion Plans for the execution of road works and support in place for the response to unplanned incidents on all Roads networks.

• Review cross-organisational protocols with the Emergency Services to ensure that there are plans in place for Emergency response to incidents on the Road networks.

• Assess the existing procedures and strategies in the Roads O&M department. Identify areas which require improvements and recommend pathways to delivery. Upon approval by Management, supervise the implementation and delivery of these improvements.

• Identify and recommend to Management pathways to improve the Level of Service.

• Developing and implementing a comprehensive maintenance plan for the roads activities in line with client priorities, which includes regular inspections and maintenance schedules designed to keep the road safe and operational.

• Monitor the teams responsible for maintaining the clients assets and ensuring their work is completed efficiently and to a high standard.

• Directing the activities of assigned staff, coordinating, prioritizing, and assigning tasks and projects, tracking, and reviewing work progress and activities.

• Ensuring that all maintenance work and operations comply with safety policies, best practices and applicable regulations. Ensure O&M costs are in line with project budget and recommend cost-saving opportunities.

• Collaborating with internal and external stakeholders including government agencies, sub-contractors and community groups

• Manage all 3rd party contractors/ sub-contractors, including negotiation of O&M contracts with sub-contractors.

• Evaluate all work in progress to ensure that quality and operational standards are adhered to.

• Developing and implementing goals, objectives, policies, procedures, and work standards for client department, preparing, and administering the department's budget.

• Lead, coach and develop a team to ensure operational tasks are delivered on time, within scope and budget.

• Driving maintenance training and upskilling programs for the continuous development of O&M staff and department's personnels.

• Oversee the development and implementation of manpower planning and management development programs to meet key objectives.

• Analyze O&M data and incidents and drive optimization and efficiency.

• Directing the maintenance of accurate records and files and preparing a variety of periodic and special reports and correspondence.

• Investigating, evaluating, and determining the best applications of new technology and industry developments.

• Recommending strategies that focus on maximum efficiency and continuous improvement of personnel, techniques, and equipment.

What Required Skills You'll Bring:

• Degree in Civil Engineering with 25+ years of proven experience in the Roads Operation & Maintenance Projects. 

• Master’s degree in engineering is preferred. Desired Skills: Strong project management; Problem solving and organizational skills; Interpersonal and leadership skills.

• Ability to manage large infrastructure project complexity, processes, dynamics, stakeholders, budget, staff and outcomes.

• Experience in leading and managing long term O&M contracts.

• Proficiency in written and spoken English. Arabic an advantage

What Desired Skills You'll Bring:

• Developing and implementing goals, objectives, policies, procedures, and work standards for client department, preparing, and administering the department's budget.

Minimum Clearance Required to Start:

Not Applicable/None

Parsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.