Professional Services Consultant

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Office
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United States of America
US - TX, Richardson
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R154371
Category:
Information Technology
In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons.  Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Position Overview

Parsons is seeking to hire a qualified Professional Services Consultant. This position is a key member of the SigmaFlow software’s Professional Services team responsible for implementations and improving the experience of SigmaFlow’s client base.  The core responsibility as a professional services team member is to interface and work directly with clients on their project implementations of the SigmaFlow compliance software.

Participates in design specification, technical configuration, test planning, and deployment of client implementations. The incumbent at this level is competent in using standard systems analysis techniques and relevant tools. The individual will be assigned to a technical project where the role is to recommend the most efficient and economical means to meet the client’s goals and objectives, within the technical boundaries of the application.

This role is a hybrid role, but the candidate must be working in the Dallas, TX area.

What You'll Be Doing:

  • Engage with SigmaFlow clients to facilitate project plans, requirement elicitation, software configuration, training, and transitioning the solution to the production environment.
  • Work on developing technical specification documents for the client’s regulatory requirements.
  • Configure custom workflows, data libraries, and developing reports (using SQL) in the SigmaFlow platform following the technical specification document.
  • Become SigmaFlow product subject matter expert (SME), to utilize application functional expertise and relational database design knowledge to configure/develop workflow solutions for the client.
  • Conduct rigorous testing of configuration against technical specification documents and test cases to ensure stringent quality standards are met.
  • Provide adept first-tier support to clients, encompassing SQL query resolution, software troubleshooting, root cause analysis, and solution formulation.
  • Collaborate closely with clients' software system administrators and IT departments throughout the implementation phases.
  • Communicate clearly and effectively with client’s end users, colleagues, and management to quickly resolve issues and deliver high-quality results.
  • Utilize JIRA and Smartsheet applications to support multiple projects and clients during the implementation.
  • Collaborate with the SigmaFlow Support team to swiftly address support tickets raised by clients.
  • Assist the SigmaFlow business development team by delivering demonstrations, occasionally necessitating custom configurations.
  • Support SigmaFlow’s energy clients with compliance software to implement workflows for addressing FERC/NERC standards and requirements.

What Required Skills You'll Bring:

  • Bachelor's degree in Computer Science, Information Technology or related discipline.
  • 0-2 years’ experience or a similar role.
  • Experienced in SQL reporting.
  • Demonstrated ability to effectively prioritize, manage, and deliver assigned tasks within stipulated timelines.
  • Exceptional problem-solving acumen and technical prowess.
  • Strong written and oral communication skills suitable for professional contexts, including the capacity to articulate technical data cogently in presentations and written documents.

What Desired Skills You'll Bring:

  • Familiarity with project management applications such as JIRA and Smartsheet.
  • Intermediate to advanced proficiency in SQL development.

Minimum Clearance Required to Start:

Not Applicable/None

This position is part of our Critical Infrastructure team.

For more than 75 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in diverse, collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see new possibilities.

Salary Range: 

$52,700.00 - $107,100.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

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OUR MISSION

We’re committed to delivering innovative infrastructure, defense and security solutions to enable a sustainable, safer, smarter and more connected world.

ABOUT US

Founded in 1944, Parsons Corporation, a digitally enabled solutions provider, is focused on creating the future of the defense, intelligence, and critical infrastructure markets. From Earth to outer space, we deliver tomorrow’s solutions today. Equipped with the capabilities required to take on any defense, intelligence, or critical infrastructure challenge, our agile, innovative, and disruptive approach enables us to deliver solutions at the speed of relevance.

Our people are our greatest asset. We strive to be an employer of choice that engages employees in the community and creates rewarding career paths to cultivate a resilient workforce that is ready for the future.

PARSONS IN CANADA

Parsons has contributed to major infrastructure projects in Canada since the 1940’s, helping to design and build many well-known landscapes across the country, including the Regina Bypass, Turcot Exchange, Kicking Horse Canyon, Olivier-Charbonneau Bridge, and the Edmonton Light Rail Transit. Our markets are diverse, including Bridge, Tunnel, Road and Highway, Aviation, Rail and Transit, Smart Vehicle Solutions, Smart Mobility, Integrated Delivery, Environmental Remediation, Mining and Reclamation, and Water/Wastewater, as well as serving numerous industrial clients. The Parsons’ signature stands out and our achievements have been recognized via numerous awards for innovation and quality, particularly in long-span bridges, complex brigles, and major road networks expansions. Our teams work across Canada in many provinces, including Alberta, Ontario, Manitoba, British Columbia, Quebec, Saskatchewan, Northern Territories and the Yukon.

Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.

2021 Forbes The Best Employers for Diversity Badge

For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.

2023 Military Friendly Top 10 Employer Badge
Diversity, Equity, Inclusion & Belonging Badge
2023 World's Most Ethical Companies Ethisphere Badge
2023 Readers' Choice Top 50 Employer for STEM Workforce Diversity
2023Woman Engineer Magazine Top 50 Employer Badge
2023 Los Angeles Business Journal DEI Company of The Year Badge
2023 Equality 100 Leader in LGBTQ+ Workplace Inclusion Badge
2023 Vets Indexes 4 Star Employer Badge
2023 Military Times Best Employer for Vets Badge
Proudly Supporting ESGR Badge
2023 Minority Engineer Magazine  Reader's Choice Top 50 Employer Badge
2022 U.S. Department of Labor Gold Award Badge
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4 Continents

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75+ Years

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17,000+ Employees

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80+ Languages

COMPETITIVE BENEFIT OFFERINGS

Financial Wellness

We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.

Work Life Harmony

Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.

Career Development

We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.

Veteran Support

We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.

Mind & Body

At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.

Health

Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.

Want to learn more about the benefits eligible for the Parsons’ location you are interested in? Connect with one of our recruiters for further detail.

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Parsons has a long-standing reputation as an industry leader in domestic and international engineering and construction projects. The company also has a solid history supporting federal government work.”

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Chris
Sr. Corporate Recruiter

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